An expert team.
Meet the dedicated folks that make our full-service property management run like clockwork.
- All
- Leadership
- Customer Experience
- Operations
- CEO's Office
- First Step Contractors
- All
- Leadership
- Customer Experience
- Operations
- CEO's Office
- First Step Contractors
Luke Chapman
CEO & Founder
Colin Perel
Director of Revenue and Business Operations
Debra Desautels
VP of Customer Experience
Vanessa Dolle
Head of Team Success (HR)
Carly Larner
Team Experience Manager
Jacqueline Terasconi-Thomas
Business Operations Analyst
Devon Cogan
Sr. Marketing & Brand Manager
Lauren Villa
Sr. Manager, Business Development
Meagan White
Senior Client Manager
Dave Malloy
Client Manager
Rob Plantier
Client Manager
Brooke Alston
Client Manager
Jessi Bantick
Client Manager
Jane Field
Senior Manager, Guest Services
Nick Bruinooge
Guest Services Associate
Alistair McFarlane
Guest Services Associate
Caroline Gerety
Guest Services Associate
Tommy Dadmun
Guest Experience Coordinator
Iago Andrade
Guest Operations Coordinator
Jana Svec
Reservations Lead
Kimberly Mylie
Sr. Accountant
Camila Reis
Financial Operations Analyst
Jay Richards
Marketing Project Manager
Klebson Pereira
Exterior Operations Lead, First Step
Roberta Madureira
Home Operations Area Manager
Amy Giangregorio
Maintenance Operations Coordinator
Vagner Gimenes
Operations Planner
Adam Rheault
Maintenance Tech
Vini Silva
Exterior Operations Admin
Ariane Santos
Laundry Manager
Ariana Maher
Guest Services Associate
Kevin Long
Senior Maintenance Tech
Elias Silva
Maintenance Tech
Joe McCarthy
Senior Mower
Thayla Girardi
Home Ops Coordinator, First Step