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An expert team.

Meet the dedicated folks that make our full-service property management run like clockwork.

All
  • All
  • Leadership
  • Customer Experience
  • Operations
  • CEO's Office
  • First Step Contractors
  • All
  • Leadership
  • Customer Experience
  • Operations
  • CEO's Office
  • First Step Contractors

Luke Chapman

CEO & Founder

Colin Perel

Director of Revenue and Business Operations

Debra Desautels

VP of Customer Experience

Vanessa Dolle

Head of Team Success (HR)

Carly Larner

Team Experience Manager

Jacqueline Terasconi-Thomas

Business Operations Analyst

Devon Cogan

Sr. Marketing & Brand Manager

Lauren Villa

Sr. Manager, Business Development

Meagan White

Senior Client Manager

 

Dave Malloy

Client Manager

Rob Plantier

Client Manager

Brooke Alston

Client Manager

 

Jessi Bantick

Client Manager

Jane Field

Senior Manager, Guest Services

Nick Bruinooge

Guest Services Associate

Alistair McFarlane

Guest Services Associate

Caroline Gerety

Guest Services Associate

Tommy Dadmun

Guest Experience Coordinator

Iago Andrade

Guest Operations Coordinator

Jana Svec

Reservations Lead

Kimberly Mylie

Sr. Accountant

Camila Reis

Financial Operations Analyst

Jay Richards

Marketing Project Manager

Klebson Pereira

Exterior Operations Lead, First Step

Roberta Madureira

Home Operations Area Manager

Amy Giangregorio

Maintenance Operations Coordinator

Vagner Gimenes

Operations Planner

Adam Rheault

Maintenance Tech

Vini Silva

Exterior Operations Admin

Ariane Santos

Laundry Manager

Ariana Maher

Guest Services Associate

Kevin Long

Senior Maintenance Tech

Elias Silva

Maintenance Tech

Joe McCarthy

Senior Mower

Thayla Girardi

Home Ops Coordinator, First Step

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